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We approach our customers in the same way as our products, with professionalism and care.
Our customer care department will provide you with useful information, good advice,
make the necessary changes to your orders and resolve any complaints.
Do not hesitate to contact us, we will be happy to help you.
We are here for you:
from Monday to Friday
from 08:00 to 16:00
Contact us:
Infoline: +421 948 606 283
Email: info@mariajewelry.eu
Facebook Messenger: Maria Jewelry Eshop on Facebook
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Fast delivery of orders
• within 5-7 days
• Free shipping over 50 €
• Package tracking
All products in stock
• more than 1000 types of products
• ready for immediate collection
• quality discreet packaging and output control
Customer service
• information from the delivery status
• change in orders also by phone
• Facebook Chat Advice
Promotions and discounts
• seasonal discounts and sales
• loyalty discount coupons
• 5% discount for registered customers after the first purchase
Competitions
• on Facebook and Instagram
• valuable prizes
• transparent competition conditions
Useful information
• advice and ideas
• awareness about jewelry and gift tips
• newsletter about new products
Complaints
• we resolve immediately
• return of goods within 14 days without giving a reason
• online dispute resolution (RSO) using the EU platform
Customer protection
• fair General Terms and Conditions and SOI supervision
• registration at the Office for Personal Data Protection, reg. no. 526
• registered company at the Stamp Office of the Slovak Republic